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Maui Wedding Floral FAQS

General

The internet is a dangerous place. How do we know your company is for real and you are not scam artists trying to steal my hard earned money?

How do I book my wedding with you?

What do you charge for your services?

Do you carry liability insurance?

How do I contact you?

Why do you ask for a deposit when some of the other florist don't?

Do you work with the resorts?

Do you work with wedding planners?

Why do you have prices on your website when the other florist don't?

I know exactly what I want for my wedding flowers. I even have pictures. What do I do? Can you duplicate the pictures I have?

I'm not sure what to do. I don't know much about flowers but I know what colors I want. What do I do?

Do you set-up and breakdown any floral items I purchase, (Canopies, archways, ect.) or do I have to take care of it?

If I have an early morning wedding should I just pick up my flowers the night before?

Do I need to make an appointment or can I just show up at your floral shop?

Maui Wedding Line Break

Bouquets

Can you color customize my bouquet to the colors I want?

If I provide you with a small family photo, piece of jewelry, or small trinket, can you include this into my bouquet?

Can't I just order an attendant bouquet for my bridal bouquet? They are cheaper, so it will save me money....

Can I send you a photo of a bouquet that I found in a magazine or on a website and have you re-create it?

Do you wrap the bouquets to match the color of my or my bridesmaids gowns?

Can you include some form of my mother's gown or veil into my bouquet?

Maui Wedding Line Break

Archways, Canopy's, Chuppahs, and Gazebos

Can we have an archway, canopy or chuppah on the beach?

Do you offer archway's or canopy's without flowers?

If I find a picture of an archway or canopy in a magazine or on the internet, can you duplicate it for me?

I don't see a style of archway or canopy flowers on your site that I like, can you make my archway or canopy to match my bouquet?

Can I choose the color of the fabric used on my canopy?

If I am using a chuppah, can I bring my own tallit or tallis for the chuppah?

Maui Wedding Line Break

Boutonnieres

For the groom and groomsmen, should I choose a lei over a boutonniere?

If I find a picture of a boutonniere in a magazine or on the internet, can you duplicate it for me?

I don't see a boutonniere on your site that I like, can you make it to match my bouquet?

Maui Wedding Line Break

Flower Girl / Ring Bearer

Can I choose the color of the orchids or rose petals that are used in the flower girl basket?

If I find a picture of a flower girl/ring bearer idea in a magazine or on the internet, can you duplicate it for me?

Maui Wedding Line Break

Chair Decor and Rentals

Can I have chairs on the beach for my wedding?

If I find a picture of chair flowers in a magazine or on the internet, can you duplicate it for me?

I don't see a chair flower design on your site that I like, can you make it to match my bouquet?

Can I get chair covers?

Maui Wedding Line Break

Table Arrangements

If I find a picture of table arrangement in a magazine or on the internet, can you duplicate it for me?

I don't see a table arrangement on your site that I like, can you make it to match my bouquet?

Do I get to keep the glassware that my table arrangements come in?

Can I or my guests take the table arrangements back to my hotel or condo and enjoy them after my wedding?

If I supply the glassware that I want, can you make the arrangements in them?

Do you include candles with your table arrangements?

Can I have tall table arrangements outdoors?

Do you offer table arrangements with LED lights in them?

Can I keep the LED lights?

Packages

What are the specifics about your packages?

Leis

I know its Hawaii, but what's the big deal about having leis at my wedding?

For the groom and groomsmen, should I choose a lei over a boutonniere?

Can I take my leis home with me?

Do you have allergy friendly leis?

Maui Wedding Line Break

Head Haku Leis

Is it OK to wear a head haku lei as well as carry a bouquet?

Can you make my head haku lei to match my bouquet?

Do you need me to send my head measurements?

Can you make smaller head haku lei's for flower girls or my daughters?

Maui Wedding Line Break

Corsages

Do you offer pin on or wrist corsages?

If I find a picture of a corsage in a magazine or on the internet, can you duplicate it for me?

I don't see a corsage on your site that I like, can you make it to match my bouquet?

Maui Wedding Line Break

Aisle Decor

Can I have a rose petal or orchid aisle on the beach for my wedding?

Can I choose the color of the rose petals or orchids for the aisle?

Can I bring my own silk rose petals or orchids from home to use for my aisle?

Do you offer an extra "thick" rose petal or orchid aisle runner?

Maui Wedding Line Break

Flower Circles and Hearts

Can I have a flower circle or heart on the beach for my wedding?

If I find a picture of flower circle or heart in a magazine or on the internet, can you duplicate it for me?

I don't see a flower circle or heart design on your site that I like, can you make it to match my bouquet?

Will the flower circle or heart fly away in the wind?

Maui Wedding Line Break

Tent Setups

What styles of tent do you offer?

What size of tent do I need for my guest count?

I want to have my reception under the stars, so I don't really want a tent for my estate wedding. Leah, why do you keep suggesting that I get one?

Maui Wedding Line Break

Wedding Favors

Do you offer wedding favors?

If I order wedding favors through you, how far in advance do I need to order them?

If I bring my own wedding favors, can you put them on the tables?

What kind of wedding favors do most couples give their guests at weddings in Hawaii?

Can you put a personalized label on the favors?

Can I use my wedding favors as seating placards?

Maui Wedding Line Break

Dance Floors

Do all private locations require a dance floor for dancing?

What size of dance floor do I need for my guest count?

Maui Wedding Line Break

Lighting

Can I bring tiki torches on the beach for my wedding?

Can I have sky lanterns for my wedding?

I'm worried about having enough light at my estate wedding. What are my options?

Maui Wedding Line Break

Deposit, Payment Info and Policies

Do I have to put down a deposit for your services and how much is it?

How soon should I put my deposit down?

What do you charge for your services?

What is your payment policy?

Do I have to sign a contract?

Can I pay the full amount for my wedding earlier?

What happens if I want to cancel before my wedding date?

Can I still add or cancel certain items after I've made my final payment?

What if I order additional services from you the day of my wedding, how do I pay for that?

What forms of payment do you accept?

General[ back to top ]

The internet is a dangerous place. How do we know your company is for real and you are not scam artists trying to steal my hard earned money?

Please Click Here to check out our many testimonials from past clients. We also are members of the Better Business Bureau with an A+ rating (Click Here), and members of the Maui Wedding and Event Professionals trade association (Click Here). We can also supply some client references from all over the United States and other countries as well that you can call yourself to ask about us.

How do I book my wedding with you?[ back to top ]

Please use our contact page to call or email me. We will talk about your details together and I will create a customized floral quote for you. Or, if you have picked one of our standard packages, I can also create a quote for you. Once you like what you see, you can put your deposit down with us confirming that your date is reserved with us. Remember, just because you agree to a certain quote we give you doesn't mean you can't make changes to your flowers once we have your deposit. Click Here to see our policies page.

What do you charge for your services?[ back to top ]

We have prices listed all throughout the site so you can see exactly what something will cost. This is something not done by most of the other florists.

Do you carry liability insurance?[ back to top ]

Yes we do. Most of the large resorts, private wedding and reception locations as well restaurants requires wedding vendors to carry insurance.

How do I contact you?[ back to top ]

Toll Free: 800-811-9577
On Maui or by Text Message: 808-870-1736
Email: lrobb@mauifloraldesign.com

Why do you ask for a deposit when some of the other florist don't?[ back to top ]

Because we only take a limited number of floral orders per day (1 or 2) so that we can give our clients the best service possible. Since we do this, we turn down many requests for that day that we could otherwise book. Getting a deposit protects us in the event you cancel at the last minute and we cant re-book the date.

Do you work with the resorts?[ back to top ]

Absolutely we do! Most of the resorts have a list of approved vendors that are know to be professional and of high quality. But the resorts tend to have a limited pool of vendors. Also, one of the main reasons they do this is that they only allow outside vendors on their property if they are fully insured. We are.... We are also on many of the resorts approved vendor list already, but if for some reason we are not listed as an approved vendor, let your coordinator know you would like to use us and we will also reach out letting them know they have a client who would like to use our services. We will work with them to get added to their list.

Do you work with wedding planners?[ back to top ]

Yes, absolutely. We appreciate all of the coordinators we work with. If we are not a vendor that your coordinator usually uses, just let them know you would like to use us and we will also reach out to them...

Why do you have prices on your website when the other florist don't?[ back to top ]

We pride ourselves on being completely honest and up front about our rates. I personally find it irritating when I want to purchase something online and the website says, "Please contact us for rates..." So we feel that having 90% of our prices online is a convenient service for our clients.

I know exactly what I want for my wedding flowers. I even have pictures. What do I do? Can you duplicate the pictures I have?[ back to top ]

Perfect! Its great when our brides know exactly what they want! We have created a special page for you showing you your options. Click here to see your options.

I'm not sure what to do. I don't know much about flowers but I know what colors I want. What do I do?[ back to top ]

That's OK! Not everyone knows everything about flowers and can envision exactly what they want. We would be happy to assist you! We have created a special page for you showing you a few options. Click here to see your options.

Do you set-up and breakdown any floral items I purchase, (Canopies, archways, ect.) or do I have to take care of it?[ back to top ]

Yes, for sure! If you purchase a canopy, archway, tent, lighting...whatever...we will set-up and break it down. Who wants to worry about that after their wedding is over.

The only exception is that for all flower circles and petal aisle runner on the beach, we will leave your wedding planner (you can't get a beach permit without a wedding planner) with a receptacle to pick it up and dispose of it. According to DLNR rules, all wedding items must be cleaned up after your beach wedding. But you planner will know this.

If I have an early morning wedding should I just pick up my flowers the night before?[ back to top ]

No, we will deliver or have your flowers ready for you the morning of your wedding. Most refrigerators are too cold for flowers, therefore they often freeze. We will keep your flowers in a specialized Floral Fridge to guarantee the flowers appearance.

Do I need to make an appointment or can I just show up at your floral shop?[ back to top ]

Being that we do not work out of a retail shop and have our floral shop on our property...we highly recommend making an appointment.

Bouquets

Can you color customize my bouquet to the colors I want?[ back to top ]

Yes, however not all flowers are available in the color of your choice.  Please contact me for assistance on this.

Can't I just order an attendant bouquet for my bridal bouquet? They are cheaper, so it will save me money....[ back to top ]

No, you need to order a Bridal Bouquet. A purchase of a Bride's Bouquet is required in order to buy an attendant bouquet. However, if you would like your bouquet smaller than the bridal bouquet pictured, we can create that for you but it will still be charged as a bridal bouquet.

Can I send you a photo of a bouquet that I found in a magazine or on a website and have you re-create it?[ back to top ]

Yes, I specialize in duplication and I encourage you to find exactly the right bouquet for you. I can even create a private board for you on my Pinterest page to make it easy for you to share the photos and ideas you have. Just let me know if you would like to do this.

Do you wrap the bouquets to match the color of my or my bridesmaids gowns?[ back to top ]

Yes, please let me know the color of yours and your attendants gown and we will color match as closely as possible.  If you would like to guarantee a match, you are welcome to send me ribbon and I will use that.

Can you include some form of my mother's gown or veil into my bouquet?[ back to top ]

Yes, please let me know what portions you would like used & FedEx or UPS this to me no later than 1 week before your wedding date.

Leis

I know its Hawaii, but what's the big deal about having leis at my wedding?[ back to top ]

Giving leis have been a part of Hawaiian culture and tradition for many generations. They are a symbol of Aloha. Aloha means many things in the Hawaiian language. It means love, hello, and goodbye. Having leis as part of your wedding really adds to the atmosphere and ambiance of your special day. The ministers or officiates that we use all have a lei exchange as part their ceremony if you so choose to include it. We recommend that you do. Not only can you exchange leis with each other as bride and groom, but you can also include your wedding party, family, and guests if you would like. Click Here for our lei page.

For the groom and groomsmen, should I choose a lei over a boutonniere?[ back to top ]

We recommend the lei over the boutonniere if they are wearing anything other than a suit or tux. Boutonnieres don't sit well on just a shirt. There just isn't the support that a suit or tux jacket gives. They tend to just flop around on a shirt. But if the groom or groomsmen are going to be wearing a suit or tux jacket then a boutonniere is a good choice.

Can I take my leis home with me?[ back to top ]

Yes, most flower leis can be taken back to your hometown on the plane.

Do you have allergy friendly leis?[ back to top ]

Yes, we do! When you look at the descriptions of our leis in our a la carte page, just look for the leis that have "* Allergy Friendly Lei" in them.

Head Haku Leis

Is it OK to wear a head haku lei as well as carry a bouquet?[ back to top ]

Yes, it's fine. Some brides have thought that this is "flower overkill" or not within normal etiquette, but its not a problem.

Do you need me to send my head measurements?[ back to top ]

Yes, please give me your head measurement just over the eyebrow two weeks before your wedding.

Can you make smaller head haku lei's for flower girls or my daughters?[ back to top ]

Yes, I can! You'll notice child prices on a number of our head haku leis. Click Here to see our selection of head haku leis.

Archways, Canopy's, Chuppahs, and Gazebos

Can we have an archway, canopy or chuppah on the beach?[ back to top ]

No, none of these items or props are allowed.

NOTE: HANDHELD chuppahs that are not attached to the sand ARE allowed. They can be held up by family or those in your wedding party. But stationary chuppahs attached to the sand are NOT allowed.

Items that ARE allowed for use during your wedding are as follows:
Loose Flowers (Loose flower aisle runner, flower circle or heart)
Leis, Corsages, Boutonnieres, or Bouquets
Unamplified Musical Instruments (Guitars, ukulele's, harps, violin's, conch shell, ect.)
Doves or Butterflies For Releases
Camera and Camera Equipment

If there is something not on this list that you would like to have during your wedding, please ask and I will let you know if its allowed.

Do you offer archway's or canopy's without flowers?[ back to top ]

Yes I do! Click Here to see our archway's and canopy's. All of them can be rented without the flowers. Just ask us for a quote.

If I find a picture of an archway or canopy in a magazine or on the internet, can you duplicate it for me?[ back to top ]

Yes, I specialize in duplicating or re-creating what you want from a magazine or the internet. Just email me the picture and I will give you a quote on it. Also, I can even create a private board for you on my Pinterest page to make it easy for you to share the photos and ideas you have. Just let me know if you would like to do this.

Can I choose the color of the fabric used on my canopy?[ back to top ]

Yes you can! Just let me know what color you want.

Boutonnieres

For the groom and groomsmen, should I choose a lei over a boutonniere?[ back to top ]

We recommend the lei over the boutonniere if they are wearing anything other than a suit or tux. Boutonnieres don't sit well on just a shirt. There just isn't the support that a suit or tux jacket gives. They tend to just flop around on a shirt. But if the groom or groomsmen are going to be wearing a suit or tux jacket then a boutonniere is a good choice. Click Here to see our boutonniere page.

If I find a picture of a boutonniere in a magazine or on the internet, can you duplicate it for me?[ back to top ]

Yes, I specialize in duplicating or re-creating what you want from a magazine or the internet. Just email me the picture and I will give you a quote on it. Also, I can even create a private board for you on my Pinterest page to make it easy for you to share the photos and ideas you have. Just let me know if you would like to do this.

Corsages

Do you offer pin on or wrist corsages?[ back to top ]

We offer both styles. The wrist corsage comes with a pearl bracelet. Click Here to see our corsage page.

If I find a picture of a corsage in a magazine or on the internet, can you duplicate it for me?[ back to top ]

Yes, I specialize in duplicating or re-creating what you want from a magazine or the internet. Just email me the picture and I will give you a quote on it. Also, I can even create a private board for you on my Pinterest page to make it easy for you to share the photos and ideas you have. Just let me know if you would like to do this.

If I find a picture of a flower girl/ring bearer idea in a magazine or on the internet, can you duplicate it for me?[ back to top ]

Yes, I specialize in duplicating or re-creating what you want from a magazine or the internet. Just email me the picture and I will give you a quote on it. Also, I can even create a private board for you on my Pinterest page to make it easy for you to share the photos and ideas you have. Just let me know if you would like to do this.

Aisle Decor

Can I have a rose petal or orchid aisle on the beach for my wedding?[ back to top ]

Yes, a loose rose petal or orchid aisle runner is allowed on the beach for your wedding. I even clean it up for you!

Can I bring my own silk rose petals or orchids from home to use for my aisle?[ back to top ]

No, we do not allow that. With the trade winds here on Maui, a few of the flowers in your aisle tend to blow away. Silk flowers are not bio-degradable and will harm the environment or animals on land as well as in the ocean.

Chair Decor and Rentals

Can I have chairs on the beach for my wedding?[ back to top ]

No, state law prohibits chairs for your wedding on the beach. The only exception is that a limited number of chairs are allowed as strictly necessary for the support of elderly, infirm, or disabled persons attending the event.

If I find a picture of chair flowers in a magazine or on the internet, can you duplicate it for me?[ back to top ]

Yes, I specialize in duplicating or re-creating what you want from a magazine or the internet. Just email me the picture and I will give you a quote on it. Also, I can even create a private board for you on my Pinterest page to make it easy for you to share the photos and ideas you have. Just let me know if you would like to do this.

Can I get chair covers?[ back to top ]

Yes, we can get them for you! Click here to see our chair page and please call and ask me for more details.

Flower Circles and Hearts

Can I have a flower circle or heart on the beach for my wedding?[ back to top ]

Yes, flower circles and hearts are allowed on the beach for your wedding. I even clean it up for you!

If I find a picture of flower circle or heart in a magazine or on the internet, can you duplicate it for me?[ back to top ]

Yes, I specialize in duplicating or re-creating what you want from a magazine or the internet. Just email me the picture and I will give you a quote on it. Also, I can even create a private board for you on my Pinterest page to make it easy for you to share the photos and ideas you have. Just let me know if you would like to do this.

Table Arrangements

If I find a picture of table arrangement in a magazine or on the internet, can you duplicate it for me?[ back to top ]

Yes, I specialize in duplicating or re-creating what you want from a magazine or the internet. Just email me the picture and I will give you a quote on it. Also, I can even create a private board for you on my Pinterest page to make it easy for you to share the photos and ideas you have. Just let me know if you would like to do this.

Do I get to keep the glassware that my table arrangements come in?[ back to top ]

No, the glassware is a rental. If you keep the glassware, there will be a charge. But if you let me know in advance that you would like to keep the whole arrangement intact for use after the wedding, I can create your arrangement in a carry away container. Call me for more details.

Can I or my guests take the table arrangements back to my hotel or condo and enjoy them after my wedding?[ back to top ]

If you let me know in advance that you would like to keep the whole arrangement intact for use after the wedding, I can create your arrangement in a carry away container. Call me for more details.

Do you include candles with your table arrangements?[ back to top ]

Yes, each table arrangement will include a few glass votives with tea lights in them. If you are in an outdoor location and its a windy day, we will substitute the tea lights for battery operated tea lights. Also, a few of the table arrangements that we offer have candles included in them as part of the arrangement.

Can I have tall table arrangements outdoors?[ back to top ]

Due to the unstable nature of some of our tall table arrangements, we don't recommend certain ones for use outdoors because of wind. Even very light wind will knock them over. Please call me for more details.

Do you offer table arrangements with LED lights in them?[ back to top ]

Yes we do. We have LED lights in several different colors. We also have water proof LED lights.

Can I keep the LED lights?[ back to top ]

No, they are a rental and must be returned to avoid a charge.

Tent Setups

What styles of tent do you offer?[ back to top ]

We offer clear top, white pole, and white high peak frame tents. Click Here to see our tent page.

What size of tent do I need for my guest count?[ back to top ]

The size of tent depends on a number of factors besides guest count. Such as whether you have a dance floor, types of tables used ect. Call me for more information.

I want to have my reception under the stars, so I don't really want a tent for my estate wedding. Leah, why do you keep suggesting that I get one?

Because I care about the success of your wedding.

Rain can happen at any destination wedding location in the world and there's nothing we can do to stop it if it decides to happen. But Maui is known for its great weather, so the chances of it happening is low, BUT it could happen.

All private locations have some form of covered area that may be used in case of rain. (house, ballroom ect.) Your wedding planner would just transfer your wedding to there in case of rain. But in the case of a private estate with a house like Honua Kai Lani or the Olowalu Plantation Estate, it may only hold a certain amount of people comfortably. If you have a larger guest count than the house will hold in case of rain, we STRONGLY suggest renting a wedding tent for your event. We have several different tent options such as a clear top tent, and they can be decorated very beautifully. Even if you want to have your reception under the stars and not use the tent, that's fine, but it will be there in case we need it.

It only takes a 5 minute strong downpour to ruin all your tables with food, place settings, favors, and tablecloths, thus ruining your wedding. If you are having an estate wedding I will discuss these details with you.

Dance Floors

Do all private locations require a dance floor for dancing?[ back to top ]

Yes they do for insurance and safety reasons. FYI - one of our private locations includes a cement area that is used for a dance floor. If you choose this location and use this area, you don't have to rent a dance floor.

What size of dance floor do I need for my guest count?[ back to top ]

Dance Floor Size & Guest Count:

12x12 - 30 or Less Guest Capacity

12x16 - 31 - 60 Guest Capacity

16x18 - 61 - 99 Guest Capacity

18x24 - 100 - 150 Guest Capacity

Lighting

Can I bring tiki torches on the beach for my wedding?[ back to top ]

No, tiki torches or others props like archways, and canopy's are not allowed.

Items that ARE allowed for use during your wedding are as follows:
Loose Flowers (Loose flower aisle runner, flower circle or heart)
Leis, Corsages, Boutonnieres, or Bouquets
Unamplified Musical Instruments (Guitars, ukulele's, harps, violin's, conch shell, ect.)
Doves or Butterflies For Releases
Camera and Camera Equipment

If there is something not on this list that you would like to have during your wedding, please ask and I will let you know if its allowed.

Can I have sky lanterns for my wedding?[ back to top ]

No, Maui County law says NO to sky lanterns. They can be blown back to land by our trade winds and create a fire hazard.

I'm worried about having enough light at my estate wedding. What are my options?[ back to top ]

Lighting can come from Chinese lanterns, twinkle lights strings, Uplights and candles on the tables. We also have several different options for tent lighting. Please contact me for more information.

Wedding Favors

Do you offer wedding favors?[ back to top ]

Yes, we offer several different types of favors commonly used at Hawaiian weddings. Click Here to see what wedding favors we offer.

If I order wedding favors through you, how far in advance do I need to order them?[ back to top ]

Usually I need at least a month's notice. Please check with me for more information.

If I bring my own wedding favors, can you put them on the tables?[ back to top ]

Yes, but I need ADVANCED NOTICE..... I can't be surprised by favors I didn't know about on the day of the wedding.

What kind of wedding favors do most couples give their guests at weddings in Hawaii?[ back to top ]

Click Here to see what wedding favors we offer. They are a good representation of the types of favors most commonly given.

Can you put a personalized label on the favors?[ back to top ]

Yes, but I need at least two weeks advanced notice.

Can I use my wedding favors as seating placards?[ back to top ]

Yes, but please provide me the details of the seating and names at least one month before your wedding.

Packages

What are the specifics about your packages?[ back to top ]

The wedding flower packages that we have created are perfect for the bride that knows her colors but doesn’t know much about flowers and doesn’t want to deal with every tiny detail. We will create your stunning wedding flowers around your color selection.

How easy is this?

1) Pick a package
2) Pick a color
3) Contact me and we will discuss the basics.

It's that simple!

NOTE: After you decide on a color theme for your wedding flowers and we discuss a few basics, it is up to our creative vision to choose the flowers and bring them to life. The flowers chosen will be based upon the best flowers available at the time and season.

If you don't see a package that fits your needs I can create a custom quote for you. Please contact me for more information.

Deposit, Payment Info and Policies

Do I have to put down a deposit for your services and how much is it?[ back to top ]

Yes, you must put a non-refundable deposit  down with us confirming that your date is reserved with us. Click Here to see our policies page.

How soon should I put my deposit down?[ back to top ]

As soon as possible. Your date is not reserved until we have your deposit.  We only accept 1 or 2 weddings per day, so reserving your date is on a first come basis.

What do you charge for your services?[ back to top ]

We have prices listed all throughout the site so you can see exactly what something will cost. This is something not done by most of the other florists.

What is your payment policy?[ back to top ]

1. A non-refundable deposit of 50% of your wedding is required to reserve the date with us.
2. The remaining balance of your is due 14 days before your wedding date.

Do I have to sign a contract?[ back to top ]

Yes, your floral quote must be signed for us to accept your wedding.

Can I pay the full amount for my wedding earlier?[ back to top ]

Yes you can. Our cancellation policy will still apply the same way, even if you pay early.

Cancellation Policy:
Deposits are non refundable.
If you cancel your wedding 14 days or less from your wedding date, no refunds will be made.

What happens if I want to cancel before my wedding date?[ back to top ]

You can, but keep our cancellation policy in mind.

Cancellation Policy:
Deposits are non refundable.
If you cancel your wedding 14 days or less from your wedding date, no refunds will be made.

Can I still add or cancel certain items after I've made my deposit or final payment?[ back to top ]

Yes, you can add items to your wedding all the way up until the moment your wedding is over.

Items can be cancelled without charge up to 14 DAYS before your wedding. But items cancelled inside 14 days before your wedding will still be charged. So we ask that everything be finalized 14 days prior. We will contact you before this point to confirm everything with you.

What if I order additional services from you the day of my wedding, how do I pay for that?[ back to top ]

After your wedding we will charge the card we have on file for any additional items ordered the day of your wedding and send you a receipt. During the planning process we will explain this to you and have you sign a credit card authorization form.

What forms of payment do you accept?[ back to top ]

We accept check, money order, wire transfer, Visa, Mastercard, American Express & Discover.
Please ask us about special discounts if you pay by non credit card methods.

 
 
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